Privacy Policy

Introduction

SnapHTML provides tools for rendering HTML, URLs, and webpages into PDF and image output. This policy explains what information we collect, how we use it, and how we protect it when you use SnapHTML.

Information We Collect

We may collect the following categories of information:

1. Account Information

   • What We Collect: Name, email address, and other information you provide when creating an account or contacting support.
   • Purpose: To manage access, respond to support requests, and communicate service updates.

2. Usage Information

   • What We Collect: Information about how you use SnapHTML, including pages visited, settings used, export actions, and feature usage.
   • Purpose: To improve product quality, monitor reliability, and understand which workflows matter most.

3. Technical Information

   • What We Collect: Device type, browser, operating system, IP address, and related diagnostic information.
   • Purpose: To secure the service, troubleshoot issues, and optimize compatibility.

4. Cookies and Similar Technologies

   • What We Collect: Session cookies, preference cookies, and analytics-related identifiers.
   • Purpose: To keep you signed in, remember settings, and measure site performance.

5. Billing Information

   • What We Collect: Payment-related information required to process transactions. Full card details are generally handled by our payment providers rather than stored directly by us.
   • Purpose: To process payments, manage purchases, and handle billing support.

How We Use Information

We use collected information to:

• Operate and improve SnapHTML
• Authenticate users and secure accounts
• Process purchases and manage subscriptions or credits
• Monitor service stability, abuse, and fraud
• Respond to customer support and product inquiries
• Comply with legal obligations

Data Storage and Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure. No system is completely secure, so we cannot guarantee absolute security.

Information Sharing

We do not sell personal information. We may share information with:

• Service providers who help us operate infrastructure, analytics, authentication, communications, and payments
• Authorities or legal counterparties when required by law or necessary to protect rights and safety
• Successors in connection with a merger, acquisition, or asset transfer

Data Retention

We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of data and applicable requirements.

Your Choices

Depending on your location, you may have rights to access, update, delete, or restrict certain personal information. To make a request, contact us using the details below.

Changes to This Policy

We may update this policy from time to time. When we do, we will post the updated version on this page and revise the effective date if appropriate.

Contact Us

If you have questions about this Privacy Policy, contact:

SnapHTML
Website: snaphtml.one
Email: support@snaphtml.one

By using SnapHTML, you acknowledge this Privacy Policy.